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  • delivery & collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Placing Orders
      Placing Orders
      Can I use my gift card online and in store?

      Yes, Gift cards can be used in UK branches of our Flannels stores as well as online. Certain items ordered from our Brand Partners may limit the methods of payment available for your order. You will see the options available to you during the checkout process.

      You can use the full or part balance of your gift card. Any remaining value will be stored on the gift card. You can also use your gift card as part payment, together with any other approved payment option.

      Here are some further terms and conditions around our gift cards;

      • Gift cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits.
      • Gift cards should be treated as cash: we will not accept liability for lost, stolen or damaged cards.
      • Gift cards are valid for two years after their purchase. Any remaining balance will be cancelled on the expiration date of the card.
      • Gift cards cannot be used to buy further gift cards.

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    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • stores & services
    • Stores Information
      Stores Information
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Kontaktujte nás

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