To help us to prevent fraud, We may require documentation to verify a Customer’s details or may require a landline telephone number. Card Fraud is illegal, and perpetrators will be prosecuted.
The following documentation may be required to complete our due diligence checks
Personal identification - Photo ID - (Passport, Driving Licence or Birth Certificate)
Front and back of all cards used on the account (Please remember to block out the middle 6 digits on the front of the card, and the 3 digit CVS on the back)
Failure to comply with the verification checks will result in the order being cancelled
We reserve the right to cancel any order we do not believe to be genuine
If we identify a transaction as being potentially fraudulent we may ask our courier to return the goods to our warehouse, we may cancel your order even though you will have received the Order Confirmation email.
Ďakujeme za vašu spätnú väzbu. Ak máte návrhy na vylepšenie tohto obsahu, môžete svoje názory anonymne zdieľať s autorom článku nižšie. Tento formulár však nebude doručený zákazníckemu servisu a my nemôžeme odpovedať na otázky zaslané týmto spôsobom.
Ak potrebujete pomoc od zákazníckeho servisu, stlačte tlačidlo „Kontaktujte nás“.
