-
Orders & Payments
-
Completed Orders
Completed OrdersI'm trying to return my order, but it's saying my order isn't found
We're aware there are delays with some customer orders not yet showing on our returns portal. The error may look similar to this:
If your order was shipped in the last few days and you’re seeing this error – we would recommend you check back in a couple of days and try again. Your order will appear, it’s just taking a few days longer than normal.
Our Customer Service teams are also impacted by the same delay so are also unable to schedule a return which is experiencing this problem.
Please be assured our technical teams are working on fixing this issue. Sorry for any inconvenience.
Bol tento článok užitočný? Áno Nie
Poslať spätnú väzbuĎakujeme za vašu spätnú väzbu. Ak máte návrhy na vylepšenie tohto obsahu, môžete svoje názory anonymne zdieľať s autorom článku nižšie. Tento formulár však nebude doručený zákazníckemu servisu a my nemôžeme odpovedať na otázky zaslané týmto spôsobom.
Ak potrebujete pomoc od zákazníckeho servisu, stlačte tlačidlo „Kontaktujte nás“.
-
Completed Orders